Expert Offshore & Virtual Admin Solutions for Small to Medium Businesses Globally
Owner/ Director of Pinionz Pty Ltd
Maria Thompson
"As an Australian business owner myself, juggling your own business and personal life can be tough.
With Pinionz, my goal is to give you back your time so that you can focus on what really matters - helping your participants"
Meet our PINIONZ!
MIRASOL TABUDLONG
- Nickname: Mirasol
- Job Title/Role: Virtual Assistant – Administrative Support| NDIS Coordination
- Years of Experience: 5 years as a Virtual Assistant
- Areas of Expertise: General Admin working closely with executives, Rostering, Compliance, Onboarding, A little bit of Marketing, Creating Flyers, and Company Infographics, Shift Filling
- Software/
- Nickname: Mirasol
- Job Title/Role: Virtual Assistant – Administrative Support| NDIS Coordination
- Years of Experience: 5 years as a Virtual Assistant
- Areas of Expertise: General Admin working closely with executives, Rostering, Compliance, Onboarding, A little bit of Marketing, Creating Flyers, and Company Infographics, Shift Filling
- Software/Tools: ShiftCare, Microsoft Office, Adobe, Canva, Monday.com
- Industries: NDIS, Construction, Retail-in-home assembly service for national retailers and brands, Lawn Services, Medical or Healthcare Industries
- Short Bio: I am a dedicated and self-driven Virtual Assistant with years of experience honing my skills through continuous learning and hands-on collaboration with clients. My journey in the virtual assistance field has been one of growth and adaptability—learning new tools, processes, and strategies through research, self-study, and real-world application. This ongoing development not only allows me to support my clients effectively but also helps me excel in delivering high-quality results. As a proud solo parent, I value the opportunity to work from home, which enables me to balance my professional goals while being present for my family. I take great pride in the flexibility and fulfillment this career path offers.
- Fun Fact or Hobby: Outside of work, I enjoy baking, going for walks, and watching sunsets—simple activities that help me unwind and recharge. I love spending quality time with my family, binge-watching TV series, and I always make it a point to take care of myself through self-care and quiet moments of relaxation.
Irish Caballes
- Nickname: Ish
- Job Title/Role: NDIS Human Resource Specialist and Administrative Assistant
- Years of Experience: With over 7 years of hands-on experience, I've become adept at transforming HR and administrative challenges into streamlined successes. My passion lies in creating supportive environments where everyone can thrive.
- Areas of Expert
- Nickname: Ish
- Job Title/Role: NDIS Human Resource Specialist and Administrative Assistant
- Years of Experience: With over 7 years of hands-on experience, I've become adept at transforming HR and administrative challenges into streamlined successes. My passion lies in creating supportive environments where everyone can thrive.
- Areas of Expertise: From General Administration and ensuring full Compliance, to seamless Onboarding and engaging Social Media Management, I cover the critical tasks that keep your business moving forward.
- Software/Tools: I confidently navigate a wide array of tools to optimize your workflow, including:
- HR & Operations: Odoo, Moodle, BrightHR, ShiftCare, Flowlogic
- Project & Task Management: Monday.com, Asana, Slack
- Communication & Collaboration: RingCentral, 3CX, Webphone, Google Workspace (Gmail, Calendar, Drive), Microsoft Office Suite (Teams, Outlook, Forms, SharePoint), Zoom, Google Meet
- Marketing & Finance: Mailchimp, Xero
- Design & Documents: Canva, Adobe Acrobat, Jotform
- Industries: NDIS, Real Estate, Education, and Insurance, giving me a broad understanding of different business needs.
- Short Bio or Introduction: More Than Just Admin, I'm Your Proactive Partner: I'm a highly organized and detail-oriented professional committed to not just managing tasks, but elevating your entire operational flow. Whether it's refining recruitment processes, maintaining robust HR systems, or coordinating complex schedules, I'm here to provide comprehensive support that frees you up to focus on your core mission.
- Fun Fact or Hobby: When I need to de-stress and recharge, you'll find me at my sewing machine – my trusty best friend! Together, we create everything from stylish garments to cozy home crafts like scrunchies and throw pillows. It’s my little way of weaving creativity into everyday life!
Jason jambo
Rhovin Luke Maglaqui
- Nickname: Jay
- Job Title/Role: General Virtual Assistant
- Years of Experience: 2 years
- Areas of Expertise: Gen Admin
- Software/Tools: Shiftcare, Adobe Acrobat, Microsoft Offices (Word, Excel, Powerpoint), Google Suites (Gmail, Word, Spreadsheet), Outlook, Canva, Jotform, Zoom, Teams, GMeet, Xero (basic), Monday.com (basic), Capsule (CRM)
- Ind
- Nickname: Jay
- Job Title/Role: General Virtual Assistant
- Years of Experience: 2 years
- Areas of Expertise: Gen Admin
- Software/Tools: Shiftcare, Adobe Acrobat, Microsoft Offices (Word, Excel, Powerpoint), Google Suites (Gmail, Word, Spreadsheet), Outlook, Canva, Jotform, Zoom, Teams, GMeet, Xero (basic), Monday.com (basic), Capsule (CRM)
- Industries: NDIS (2 yrs), Construction (2 months)
- Short Bio: I worked as a Virtual Assistant for an NDIS Service Provider, supporting the team with various administrative tasks. I’m highly organized, disciplined, and have strong time management skills, which help me stay on top of deadlines and deliver quality work consistently.
- Fun Fact or Hobby: I’m really into K-pop — Treasure and Blackpink are my faves! Most of my free time goes to scrolling through TikTok.
Rhovin Luke Maglaqui
Rhovin Luke Maglaqui
Rhovin Luke Maglaqui
- Nickname: Arrelle
- Job Title/Role: Social Media Manager, Content Creator
- Years of Experience: 7 years
- Areas of Expertise: SMM, SEO
- Software/Tools: Meta Business Suite, YouTube Studio, Adobe Creative Cloud, Canva, Various Analytics Tools
- Industries: Media, Entertainment, News, Technology, Health and Wellness
- Short Bio: I'm Arrelle Villareal (my
- Nickname: Arrelle
- Job Title/Role: Social Media Manager, Content Creator
- Years of Experience: 7 years
- Areas of Expertise: SMM, SEO
- Software/Tools: Meta Business Suite, YouTube Studio, Adobe Creative Cloud, Canva, Various Analytics Tools
- Industries: Media, Entertainment, News, Technology, Health and Wellness
- Short Bio: I'm Arrelle Villareal (my screen name), a digital storyteller and content producer with a background in media and communications. I'm passionate about crafting meaningful narratives and creating engaging content across platforms.
- Fun Fact or Hobby: When I'm not creating content, you’ll probably find me buried in a good book or tinkering with layouts just for fun—because yes, designing is my version of unwinding.
Jasm Sadsad
Rhovin Luke Maglaqui
Butch Ramido
- Nickname: Jasm
- Job Title/Role: Administrative and NDIS Support Specialist, Social Media Manager
- Years of Experience: 1+ years
- Areas of Expertise: General Administration, Social Media Management, Compliance, Onboarding, NDIS Coordination
- Software/Tools: Google Workspace, Microsoft Office, Canva, Xero, Jotform, Zoom, TryBooking, Careview, S
- Nickname: Jasm
- Job Title/Role: Administrative and NDIS Support Specialist, Social Media Manager
- Years of Experience: 1+ years
- Areas of Expertise: General Administration, Social Media Management, Compliance, Onboarding, NDIS Coordination
- Software/Tools: Google Workspace, Microsoft Office, Canva, Xero, Jotform, Zoom, TryBooking, Careview, Shiftcare, Capcut, Premiere Pro, Photoshop, Slack, Trello, Meta Business Suite, OpenAI
- Industries: NDIS, Healthcare, Event Management, Small Business Operations
- Short Bio: I am highly organized and detail-oriented administrative professional with extensive experience supporting NDIS operations, participant coordination, and service provider communications. With a strong background in general administration, client engagement, and compliance, I ensure smooth day-to-day operations and effective service delivery.
Butch Ramido
Rhovin Luke Maglaqui
Butch Ramido
- Nickname: Butch
- Job Title/Role: GVA (General Admin Virtual Assistant)
- Years of Experience: 1+ years
- Areas of Expertise: Gen Admin, Rostering, Compliance, Onboarding, Appointment Setting
- Software/Tools: Shiftcare, Splose, Xero, Capital Guardian, Careview
- Industries: NDIS, Marketing, BPO
- Short Bio: I am a passionate professional with an extensi
- Nickname: Butch
- Job Title/Role: GVA (General Admin Virtual Assistant)
- Years of Experience: 1+ years
- Areas of Expertise: Gen Admin, Rostering, Compliance, Onboarding, Appointment Setting
- Software/Tools: Shiftcare, Splose, Xero, Capital Guardian, Careview
- Industries: NDIS, Marketing, BPO
- Short Bio: I am a passionate professional with an extensive experience in customer service. I have work experience with the NDIS/NDIS Service provide sector in Australia. I am a people person who cares about helping others and always do my best to make positive difference. I'm an introvert, like playing mobile/computer games, loves coffee.
Joseph Alvin Nisnisan
Joseph Alvin Nisnisan
Joseph Alvin Nisnisan
- Nickname: Joseph
- Job Title/Role: GVA (General Admin Virtual Assistant)
- Years of Experience: 11 years
- Areas of Expertise: General Administration, Social Media Management (SMM), Rostering & Scheduling, Compliance Coordination, Bookkeeping & Data Entry, Onboarding Support, Customer Support & Communication and Task & Project Coordination
- Soft
- Nickname: Joseph
- Job Title/Role: GVA (General Admin Virtual Assistant)
- Years of Experience: 11 years
- Areas of Expertise: General Administration, Social Media Management (SMM), Rostering & Scheduling, Compliance Coordination, Bookkeeping & Data Entry, Onboarding Support, Customer Support & Communication and Task & Project Coordination
- Software/Tools: Citrix, Asana, Go High Level, Salesforce, Zendesk, ClickUp, Service Link, Google tools, Outlook, Ring Central, Slack, Discord, MS Teams
- Industries: Banking, Healthcare, E-commerce and NDIS
- Short Bio: - I am a highly adaptable Virtual Assistant and Administrative Professional with over 11 years of experience across customer service, banking, healthcare, NDIS, and BPO environments. With a strong foundation in operations, compliance, and client support, I bring efficiency, reliability, and a proactive approach to every role I take on.
- Fun Fact: I enjoy playing basketball with friends and never miss an NBA game—Stephen Curry is my all-time favorite player for his skill and leadership on the court.
Trisha Ete
Joseph Alvin Nisnisan
Joseph Alvin Nisnisan
- Nickname: Trisha
- Job Title/Role: General Admin/ AU-Bookkeeper
- Years of Experience: 3 years in Bookkeeping
- Areas of Expertise: General Admin, AU-Bookkeeper, Payroll admin, Accounts payable and accounts receivable
- Software/Tools: Xero, Quickbook, MYOB, ShiftCare, Brevity, Astalty
- Industries: NDIS and Textiles
- Short Bio: I’m Trisha, a bookk
- Nickname: Trisha
- Job Title/Role: General Admin/ AU-Bookkeeper
- Years of Experience: 3 years in Bookkeeping
- Areas of Expertise: General Admin, AU-Bookkeeper, Payroll admin, Accounts payable and accounts receivable
- Software/Tools: Xero, Quickbook, MYOB, ShiftCare, Brevity, Astalty
- Industries: NDIS and Textiles
- Short Bio: I’m Trisha, a bookkeeping professional with over three years of experience specializing in BAS lodgement, superannuation preparation, payroll processing, and bank reconciliations. I am highly proficient in MYOB, QuickBooks, and Xero, managing accounts reconciliation and ensuring compliance with ATO requirements for GST, PAYG, superannuation, and IAS filings. Additionally, I provide virtual assistance, including client scheduling, while proactively managing financial obligations for my clients.
- Fun Fact: I enjoy cooking.
Johaisa Datumanong
Joseph Alvin Nisnisan
Johaisa Datumanong
- Nickname: Johaisa
- Job Title/Role: 4 months as NDIS Assistant / 5 months as Real Estate Admin Assistant in Leasing and Applications Department / 2+ years in education (licensed professional teacher)
- Years of Experience: 3 years in Bookkeeping
- Areas of Expertise: NDIS Compliance and Rostering || Real Estate Leasing and Applications
- Software/T
- Nickname: Johaisa
- Job Title/Role: 4 months as NDIS Assistant / 5 months as Real Estate Admin Assistant in Leasing and Applications Department / 2+ years in education (licensed professional teacher)
- Years of Experience: 3 years in Bookkeeping
- Areas of Expertise: NDIS Compliance and Rostering || Real Estate Leasing and Applications
- Software/Tools: Google Workspace, Microsoft Office, Canva, Brevity, Vault CRM, PropertyTree, Snug, Meta Business Suite, PandaDoc, Adobe/PDF Escape, ChatGPT, Grammarly, Zoom, WhatsApp, Dialpad
- Industries: NDIS, Real Estate and Education
- Short Bio: Hi, I’m Johaisa — a detail-focused Virtual Assistant with solid experience supporting NDIS compliance and real estate leasing. I’ve handled service agreements, document tracking, roster updates, tenancy applications, and CRM coordination. I’m known for being proactive, organized, and easy to work with—always aiming to make things run smoother for the teams I support.
- Fun Fact: I find joy in re-arranging and re-organizing—whether it’s a workspace, process, or home setup. Clean systems keep me (and my clients) focused.
Kaye Colleen Verde
Johaisa Datumanong
I have strong leadership skills and a dedicated work ethic to always deliver the best results and exceed what is expected from me. I have the ability to
work independently with limited directions and guidance.
I love working in a fast-paced environment and being part of a team where we can collaborate to achieve goals and there is an opportunity to learn and grow.
KITCHIE MAY PANTILO
KITCHIE MAY PANTILO
I've been fortunate to collaborate with a diverse range of individual, which has been a truly enjoyable experience for me. My strong determination to reach my goals motivates me to always strive for excellence. I'm also self-driven and can handle tasks with minimal supervision, showing my dedication to delivering great results.